Terms & Conditions

NXTGEN BIZ & Co. | Effective Date: January 1, 2025 | Last Updated: May 7, 2026 | Version 2.0

1. Introduction & Definitions

Welcome to NXTGEN BIZ & Co. By purchasing any service from NXTGEN BIZ & Co., you (“Client,” “you,” or “your”) enter into a binding legal agreement with NXTGEN BIZ & Co. (“Company,” “we,” “our,” or “us”).

1.1 Definitions

For purposes of these Terms & Conditions:

• “Service Agreement” means the specific service package purchased by the Client (RAVE-Growth, GTM-ED, Ads Launch + Performance Track, or Data Analytics & Lifecycle Optimization)
• “NXTGEN BIZ Team” means employees, contractors, and representatives of NXTGEN BIZ & Co.
• “Deliverables” means the specific outputs, reports, and services defined in each Service Agreement
• “Timeline” means the fixed duration and schedule specified for each Service Agreement
• “Client Materials” means creative assets, copy, brand guidelines, access credentials, and other materials required from the Client
• “Campaign” means the promotional activities executed as part of a Service Agreement
• “Platform” means social media, advertising, or community management platforms (Discord, Telegram, X, Farcaster, Google Ads, Meta Ads, etc.)

2. About NXTGEN BIZ & Co.

2.1 Legal Entities

NXTGEN BIZ & Co. is an experienced Web3 marketing and community growth consultancy specializing in blockchain ecosystems. The Company operates through two legal entities:

• NXTGEN BIZ & Co. PTE. LTD. (Singapore UEN: 202316244Z)
• NXTGEN BIZ & Co. LLC (United States)

With extensive expertise in Web3 community development, NXTGEN BIZ Team approaches every engagement from your business perspective, prioritizing your growth goals and community success.

2.2 Payment Processing & Administration

This administrative structure does not alter the legal enforceability of this agreement or the Company’s obligations to deliver services as specified.

2.3 Additional Services

For services beyond those specified in your purchased package, including custom strategy design, ongoing community management, or bespoke solutions, please visit: https://thenextgenbiz.com

3. General Terms Applicable to All Services

The following terms apply to all service packages offered by NXTGEN BIZ & Co., unless explicitly superseded by service-specific terms in Section 4.

3.1 Payment Terms

3.1.1 Payment Timing

All services require 100% payment upfront before any work begins. No exceptions.

3.1.2 Accepted Payment Methods

• Stablecoin payments (USDT, USDC)
• Bank transfer or wire transfer
• Credit card (processed through carolzurita.com)

3.1.3 No Partial Payments

Payment must be made in full at the time of purchase. Installment plans, payment schedules, and partial payments are not accepted under any circumstances.

3.1.4 Client Responsibility for Fees

The Client is responsible for:

• All transaction fees
• Currency conversion fees
• Banking fees
• Applicable taxes
• Third-party vendor costs (ads, influencers, tools, subscriptions)

3.1.5 Price Validity

Current pricing is guaranteed through December 31, 2026. Pricing is subject to change without notice after this date. Clients seeking to renew services will not be eligible for initial purchase pricing.

3.2 No Refund Policy

This no-refund policy supersedes any customary rights, cooling-off periods, or consumer protection laws unless expressly required by Singapore law and not excluded by contract.

Once work begins (defined as setup, preparation, account access granted, or any deliverable initiated), no refunds will be issued regardless of the stage of completion.

3.3 Client Obligations

By purchasing any service, the Client legally commits to the following:

3.3.1 Timely Communication

• Respond to NXTGEN BIZ Team requests within 48 hours
• Maintain regular communication throughout the service period
• Designate a single point of contact authorized to make decisions

3.3.2 Platform Access

• Provide required access to platforms, accounts, and tools within 48 hours of purchase
• Grant admin-level access where necessary (ad accounts, Business Manager, Tag Manager, GA4, social media accounts)
• Restricted or delayed access = inability to deliver on schedule = no refund

3.3.3 Client Materials Delivery

• Provide all required creative assets, copy, brand guidelines, and marketing materials on schedule
• Deliver materials in specified formats and specifications
• NXTGEN BIZ & Co. uploads and configures only — we do not create content, write copy, or design creative unless explicitly included in the service package

3.3.4 Professional Conduct

NXTGEN BIZ & Co. reserves the right to terminate services immediately if the Client engages in disrespectful, abusive, or excessively demanding behavior. No refunds will be issued in cases of termination due to Client misconduct.

3.4 Timeline & Deliverables

3.4.1 Fixed Timelines

All service timelines are fixed and non-negotiable. Service periods are defined in calendar weeks from the date of purchase and contract signature.

3.4.2 No Extensions Policy

Service timelines will not be extended for any reason, including Client delays, platform issues, or force majeure events.

3.4.3 Reduced Deliverables Due to Client Delays

3.5 Performance & Results

3.5.1 No Guarantees

NXTGEN BIZ & Co. executes services professionally and efficiently but does not guarantee specific results, including but not limited to:

• Number of leads, conversions, or sales
• Social media followers, engagement rates, or reach
• Ad performance metrics (CPA, ROAS, CTR, conversion rates)
• Community growth, retention, or activity levels
• Fundraising outcomes, investor interest, or capital raised
• Media coverage, press placements, or influencer performance

3.5.2 Client Accountability

The Client remains fully responsible for:

• All business decisions, product development, and strategic direction
• Campaign outcomes, business results, and financial performance
• Legal compliance, regulatory adherence, and licensing requirements
• Brand reputation, community experience, and customer satisfaction

NXTGEN BIZ & Co.’s role is limited to execution and reporting as outlined in the specific service deliverables.

3.6 Limitation of Liability

NXTGEN BIZ & Co. does NOT provide legal, financial, investment, or tax advice. The Client is exclusively and solely responsible for compliance with all applicable laws, regulations, and licensing requirements in their jurisdiction.

NXTGEN BIZ & Co. is NOT liable for:

• Any legal misinterpretation, regulatory noncompliance, or licensing failures by the Client
• Fines, penalties, enforcement actions, or legal proceedings against the Client
• Financial losses, lost profits, business interruption, or opportunity costs
• Third-party claims arising from the Client’s business operations, products, or campaigns
• Platform account suspensions, restrictions, bans, or policy violations
• Any damages exceeding the service fee paid by the Client

Maximum Liability: Under no circumstances shall NXTGEN BIZ & Co.’s total liability exceed the amount paid by the Client for the specific service package.

3.7 Governing Law & Jurisdiction

This contract is governed exclusively by the laws of Singapore, regardless of the Client’s location.

Dispute Resolution: Any disputes arising from this agreement are subject to:

1. Good faith negotiation between parties (30 days)
2. Binding mediation in Singapore (if negotiation fails)
3. Binding arbitration in Singapore (if mediation fails)

All proceedings and communications will be conducted in English.

Geographic Restrictions (Token-Related Services Only)

NXTGEN BIZ & Co. reserves the right to refuse services in any jurisdiction where such activities are not legally permitted. Any contracts inadvertently entered into for restricted services may be voided at the sole discretion of NXTGEN BIZ & Co.

3.8 Termination

The Client may not terminate the Service Agreement prior to its expiration date, except in the event of a material breach by NXTGEN BIZ & Co.

Material breaches are limited to:

• Breach of confidentiality or non-disclosure agreements
• Theft of Client assets
• Intentional misrepresentation or fraud

NXTGEN BIZ & Co. reserves the right to terminate the Service Agreement immediately if the Client engages in disrespectful, abusive, or excessively demanding behavior, or fails to provide required materials/access for more than 14 consecutive days. No refunds will be issued.

4. Service-Specific Terms

The following terms apply only to the specific service packages indicated. Service-specific terms supplement and, where applicable, supersede the General Terms in Section 3.

4.1 RAVE-Growth Package

4.1.1 Service Description

RAVE-Growth is a fixed-scope, 6-week Web3 community activation service.

Package Overview:

• Price: $999 USD (one-time payment)
• Duration: 6 weeks total (2 weeks preparation + 4 weeks promotional campaign)

What’s Included:

• 1 Core Progression Quest (customized point-based loyalty system)
• Up to 5,000 manual direct messages across X, Discord, Telegram, Farcaster
• 4 interactive AMAs with prizes
• 8 trivias and mini-challenges
• 6 days/week community moderation for 4 weeks
• 1 comprehensive growth report

What’s NOT Included:

• Rewards/prizes budget (Client provides)
• Premium platform subscriptions (Client provides)
• Ongoing services beyond 6 weeks
• Paid advertising setup or management

For full RAVE-Growth terms including timeline, client obligations, rewards requirements, and platform access, see the complete Terms & Conditions document.

4.2 GTM-ED Package

4.2.1 Service Description

GTM-ED is an 8-week, single-project Go-To-Market acceleration package designed for seed-stage Web3 startups.

Package Overview:

• Price: $2,999 USD (one-time payment)
• Duration: 8 weeks (9 weeks if add-ons selected)
• Minimum Campaign Budget: $25,000 USD (paid directly to vendors)

What’s Included:

• Customized GTM Strategy & Execution Management
• Interactive Budget Modeling
• 4 Social Media Quests
• 4 Interactive AMAs
• 4 Weeks of Community Moderation
• 1 Loyalty Program
• Comprehensive Final Report

What’s NOT Included:

• Token sales or fundraising campaign management
• TGE (Token Generation Event) launch services
• Ongoing marketing retainers

For full GTM-ED terms including add-ons, client requirements, rewards, and service modifications, see the complete Terms & Conditions document.

4.3 Ads Launch + Performance Track

4.3.1 Service Description

Ads Launch + Performance Track is a 6-week technical ad execution service.

Package Overview:

• Price: $999 USD (one-time payment)
• Duration: 6 weeks (Week 1: setup + Weeks 2-5: monitoring + Weeks 6-7: reporting)
• Platform Coverage: Either Google Ads OR Meta Ads (not both)
• Minimum Ad Spend: $500/month (paid directly to Google/Meta)

What’s Included:

• Pixel installation (Meta Pixel OR Google Tag Manager + GA4)
• Conversion tracking setup
• Account structure (campaigns, ad sets, targeting)
• Ad creative upload (Client-provided)
• Budget allocation setup
• 4 weeks of daily performance monitoring
• Bonus: 2-week Lifecycle Report

What’s NOT Included:

• Ad creative design or copywriting
• Marketing strategy or consulting
• Ad spend budget (Client pays directly)

For full Ads Launch terms including platform access requirements, client materials, performance disclaimers, and reporting cadence, see the complete Terms & Conditions document.

4.4 Data Analytics & Lifecycle Optimization

4.4.1 Service Description

Data Analytics & Lifecycle Optimization is a 7-8 week deep-dive analysis service.

Package Overview:

• Price: $1,300 USD (one-time payment)
• Duration: 7-8 weeks (Weeks 1-2: setup + Weeks 3-8: analysis)
• Eligibility: Ads must be running 1+ month OR paused less than 8 weeks

What’s Included:

• AARRR funnel mapping
• Churn identification and drop-off analysis
• CAC vs LTV:CAC ratio breakdown
• Hypothesis drafting
• Fix recommendations document
• Sales funnel audit

What’s NOT Included:

• Strategic roadmaps or implementation plans
• Ongoing consulting or account management

For full Data Analytics terms including eligibility requirements, platform access, report scope, and limitations, see the complete Terms & Conditions document.

5. Privacy Policy

5.1 Information We Collect

We collect only the information necessary to provide our services:

• Contact Information: Name, email, phone number
• Business Information: Type of business, target market, service requirements

We do NOT collect:

• Browsing behavior, cookies, or tracking data
• Sensitive personal information (income, political preferences, health data)

5.2 How We Use Your Information

• Communication: Service updates, inquiries, deliverables
• Service Delivery: Tailoring services to meet your needs
• Internal Analysis: Aggregated data (not personally identifiable)

We do NOT sell, rent, or share your personal information with third parties.

5.3 No Tracking

We do not track user behavior on our website. No cookies, web beacons, or tracking technologies are used.

5.4 Your Rights

You have the right to access, correct, or delete the personal information we hold about you. Contact us at: info@thenextgenbiz.com

6. Final Agreement & Acceptance

By purchasing any service from NXTGEN BIZ & Co., the Client affirms and acknowledges that they:

• ✓ Have carefully read, understood, and accepted all terms outlined in this document
• ✓ Accept and agree to the strict no-refund policy
• ✓ Are legally authorized and compliant to enter into this agreement
• ✓ Will provide all required budgets, cooperation, and resources
• ✓ Accept responsibility for all legal and regulatory compliance matters
• ✓ Acknowledge that service packages are fixed and cannot be modified after the preparation phase
• ✓ Understand that campaign delays caused by the Client may result in reduced deliverables without refund
• ✓ Acknowledge that payments are processed through carolzurita.com for administrative purposes
• ✓ Agree to the governing law (Singapore) and dispute resolution process

NXTGEN BIZ & Co.
Website: thenextgenbiz.com | Email: info@thenextgenbiz.com
Payment Processing: carolzurita.com

Effective Date: January 1, 2025 | Last Updated: May 7, 2026 | Version 2.0